fort pierce utilities payment extension

. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. Create a Website Account - Manage notification subscriptions, save form progress and more. Customers must adhere to their established payment schedule. Its been real tough, because I have kids and I have a disabled son, she said. Sign up for automatic bill payment; Utility Billing Customer Service. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. You must contact the Customer Service Center at 772-462-1150. 3900, Monday through Friday, 9:00 am-5:00 pm. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. The Call Center can be reached at 772-466-1600, ext. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Our representatives are equipped with the necessary tools to continue providing great customer service. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. A maximum of 6 customers will be permitted inside the lobby at one time. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. The Customer Service call center (772-466-1600, ext. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. This program is available through July 24, 2020. Eligibility criteria must be met and funding is limited for this one-time assistance. 3900 Monday through Friday, 9 am to 5 pm. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. Mustard Seed can be reached at 772-465-6021. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. All payments made through the Kiosk are credited to your account within minutes. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Select pay by text and save a payment method. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Mobile Payment Options, including internet and auto pay. Eligibility requirements apply. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government Published: Nov. 18, 2022 at 2:55 PM PST. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. Eligible households could receive $250 which can go towards utility payments. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. Easy to Set-up, Easy to Use. 141. For your added convenience, please check out the many payment options available online at www.fpua.com. Automatic Bill Payment. Contact Us Pay My Bill Apply For Service. 3900. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Please log on to. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Additional information will be provided when an appointment is scheduled. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. FPUA will resume assessing late fees on July 27, 2020. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. 2023 www.tcpalm.com. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. This program is available through July 24, 2020. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. Wash hands often with soap and water 20 seconds or longer. Payments accepted 8:00 am to 4:30 pm Monday Friday. The Kiosk accepts cash, credit/debit cards and check payments. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. For more info, please call 772-466-1600, ext. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. We encourage all customers to remain current with utility bill payments. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Clean and disinfect high touch surfaces often. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. 3900 or email cs@fpua.com to set up a payment plan. The drive-thru is also available, but lines can be long in the early hours. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. Stay safe! FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. Individual reclaimed water customers will be kept up-to-date as availability changes. Additional community resources are available as well. To have our representative contact you, fill out the form below. This program will be continued through July 24, 2020. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Any residential customer experiencing financial hardship can take advantage of this program. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. The quickest and easiest way to make your payment is by using our Online Billpay System. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. Select Update Account Information and choose text notifications. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. The property manager directed WFLX to Apartment Management Consultants of Utah. For additional information please call FPUA Customer Service at 772-466-1600, ext. Customer must have a current balance with no past due account balance. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. She fears property managers might retaliate, possibly even evict her and she cant afford that. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Please be patient as you may experience long wait times as we work closely with each and every customer. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The second phase, expected to be available later this month, will include direct payments to the business community. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. This program will be available through July 24, 2020. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. This program is available until July 24, 2020.*. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. Residents will need to provide documentation of past-due payments to support the need for assistance. A cashier will be available for customers that require cash back. Customers can make payments at the 24-hour Kiosk located on the west side of the building. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. FPUA, is one of 34 public power communities throughout Florida. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. However, the company would continue to operate from its current location on U.S. 1. How can I contact Fort Pierce Utilities Authority about my bill? The Kiosk accepts cash, credit/debit cards and checks. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. Please call customer service at 772-466-1600, ext. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. FPUA accepts most major credit card payments through Online Services to pay your bill online. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Eligibility requirements apply. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. Must also provide a voided check. We encourage you to view the many online payment options available at www.fpua.com. How can I pay my Fort Pierce Utilities Authority bill? 3900) is open from 9:00 am to 5:00 pm. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). Each month you will receive your FPUA utility bill by mail. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Utility Service Policy; FAQs; Customer Service Forms. Extra personnel will be available to answer incoming calls. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. 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